CUSTOMER GUIDELINES

Introduction

Welcome to INIVREX. As a virtual digital agency, we strive to ensure a smooth and transparent experience for our customers. Please read the following guidelines carefully.

Payment Policy

We do not request payment upfront. Customers are required to make payments only after the completion of a phase of the work or the entire project. This ensures you see progress before making any payments.

Customer Responsibility

We urge all customers to read all text, terms and conditions, and policies carefully on our website. Ensure you understand everything before proceeding with any work.

Communication and Queries

If you have any questions or concerns, do not hesitate to contact us directly or fill out a query form. We aim to make it easy and safe for customers to reach out without any hesitation.

Pricing and Negotiation

Please note that our service plans have fixed prices. We request customers not to negotiate these prices. The amount quoted is the amount required to receive the completed work.

Completion and Payment

If the work is completed but only partial payment is made, the company will not provide the completed work. The full service price must be paid to receive the final output.

Work Phases

Upon ordering a service, the company will divide the work into phases. Each phase must be completed and paid for before proceeding to the next. This ensures customer engagement and prevents issues with unclaimed completed work.

URL Verification

Always verify our company URL before engaging in any work to avoid scams or fraudulent websites. Our official domain is   https://inivrex.github.io/.

Communication Channels

We primarily communicate through WhatsApp. We are not regularly active on other social media platforms. Customers can message us on WhatsApp, send an email, or visit our contact page for inquiries.

Stay Updated

To benefit from upcoming offers, follow our WhatsApp channel. Additionally, we post updates on our Facebook and Instagram pages. Please follow us there to stay informed.

Fraud Prevention

Be cautious and always verify URLs to avoid fraudulent sites. Never send money before verifying the completion of work. Check the progress personally to ensure authenticity.

Contact Us

If you have any questions or concerns about our Customer Guidelines, please contact us at inivrex@gmail.com.

Changes to These Guidelines

We may update our Customer Guidelines from time to time. We will notify you of any changes by posting the updated guidelines on our website.

Consent

By using our services, you consent to these Customer Guidelines and agree to its terms.

Governing Law

These Customer Guidelines are governed by the laws of India.

Last Updated

These Customer Guidelines were last updated on 23th June 2024.